Updated August 1, 2019
Calls from our toll free number
We will never call you from our toll free number. If you get a call and the caller ID has our toll free number this is probably a caller ID spoofing call. They may claim it is us and tell you they need you to do something for them and it usually involves giving them access to your account. Please be aware of this type of scam and give them no personal information. Hang up and call us directly if you have any questions at all about the call being legitimate.
Debit Card Compromises
If we ever receive notification that your debit card has been possibly affected by a compromise, we will attempt to notify you before your card is blocked. To ensure that we are able to contact you, please update your address and telephone numbers with us. If you have any questions, please call 985-867-8867 for assistance.
If you misplace your debit card or believe it may have been stolen, you are able to “turn your card off” using CardValet®. To permanently cancel your debit card and order a new card, please call us.
Don’t be a Victim of Phishing Scams