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Complete Guide to eStatements at FCFCU

Complete Guide to eStatements at FCFCU

Enrolling in eStatements is convenient and secure for managing your finances.

How do eStatements Work?

With eStatements you will no longer receive a mailed, paper copy of your monthly statement of accounts. Instead, you will have access to an electronic copy through Home Banking. This electronic copy is your “eStatement,” and it is the same as the paper copy you would have received in the mail.

How to Enroll in eStatements

Enrolling in eStatements is so fast and easy, and there are NO additional usernames or passwords to remember.

How To Enroll in eStatements

  • Login to FCFCU Home Banking
  • Click on the Self Service tab
  • Click on the “eStatements” link
  • Accept the Terms and Conditions

image where to enroll in eStatements

Accepting the Terms and Conditions
You must review the terms and conditions, scroll all the way to the bottom and click on the “Accept” button to successfully complete the enrollment.

image of eStatements terms and conditions accept button

Accessing eStatements

After you have enrolled, you will start to receive eStatements on the next statement cycle, and statements will be available going forward.  Past statements will not be available.

When your eStatement is ready, you will receive a notice sent to your email address on file.  You can then log into Home Banking, click on “Self Service,” then “eStatements” to view all eStatements available.

If you need a paper copy of your statements, you can easily print those from within Home Banking. Please store them in a secure place.

Can I access eStatements in the mobile app?

Unfortunately, access to eStatements is not currently a feature in our mobile app.

How many months of eStatements will be available?

After you have enrolled, eStatements will be available for each month going forward.  Past statements will not be available.

The eStatements system will archive a maximum of 18 months of statements.

How much do eStatements cost?

eStatements are free to enroll in and to use.

Questions?

If you have questions about eStatements, please sign into Home Banking to send a secure email.  Non secured or general questions can be emailed to netbranch@firstcastlefcu.org.  Or give us a call at (985) 867-8867



⚠️ Fraud Alert ⚠️ Fake Check Scam: If you have received a cashier’s check that appears to be drawn on First Castle Federal Credit Union, do not deposit the check. Do not send any money that may be indicated in the instructions with the check. The cashier’s check may be a counterfeit cashier’s check. Contact us at (985) 867-8867 to report receipt of the check and to verify its authenticity. Do not call any phone numbers that came with the check. Save any form of evidence associated with the check (i.e. package label, letters, text messages).
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