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Online Banking

Online Banking is Easy and Secure!

Home Banking Benefits

With Online Banking (or Home Banking) you have access to your credit union account 24 hours a day, every day.

Ready to Get Started?

Home Banking is private and secure with additional security features by requiring you to select a security image, a password, and 3 challenge questions. These Multi-Factor Authentication procedures are designed to protect you and your on-line experience.

To enroll, simply click on Home Banking at the top of the First Castle website.

Self Service Resources Available in Home Banking

  • Account balance inquiries
  • Account and loan history inquiries
  • Transfer funds from your savings and checking accounts
  • Make loan payments from your savings or checking accounts
  • Check if an item has cleared your account or been deposited into your account
  • Change your PIN and/or Password
  • Customize the names of your accounts. (Change auto loan to Mom’s Volkswagen for example)

Change Mailing Address

Change Mailing Address (Click on the gear in upper right corner, then on “Personal Information”)

Pay Bills

  • Click on the “Bill Pay” tab to set up one-time or recurring bill payment:
  • More about Bill Pay

Click on the “Self Service” tab to see your online options.

eStatements

Sign up for eStatements or read about eStatements here

Other Self Service Options

  • Apply for a Loan
  • Alerts – set up text or email alerts for Balance, Transfer, or Bill Pay activity
  • Reorder Checks
  • Stop Payment on a Check

Is it Safe?

Home Banking is private and secure with additional security features by requiring you to select a security image, a password, and 3 challenge questions. These Multi-Factor Authentication procedures are designed to protect you and your on-line experience.

⚠️ Fraud Alert ⚠️ Fake Check Scam: If you have received a cashier’s check that appears to be drawn on First Castle Federal Credit Union, do not deposit the check. Do not send any money that may be indicated in the instructions with the check. The cashier’s check may be a counterfeit cashier’s check. Contact us at (985) 867-8867 to report receipt of the check and to verify its authenticity. Do not call any phone numbers that came with the check. Save any form of evidence associated with the check (i.e. package label, letters, text messages).
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