fbpx

Online Banking

Online Banking is Easy and Secure!

Home Banking Benefits

With Online Banking (or Home Banking) you have access to your credit union account 24 hours a day, every day.

Ready to Get Started?

Home Banking is private and secure with additional security features by requiring you to select a security image, a password, and 3 challenge questions. These Multi-Factor Authentication procedures are designed to protect you and your on-line experience.

To enroll, simply click on Home Banking at the top of the First Castle website.



You must:

  • Agree to the terms and conditions
  • Know the Primary Account holders last 4 digits of their Social Security number
  • Know your member number

If you do not remember yours or have not set one up please contact the credit union and we will re-set it for you. (985) 867-8867

Self Service Resources Available in Home Banking

  • Account balance inquiries
  • Account and loan history inquiries
  • Transfer funds from your savings and checking accounts
  • Make loan payments from your savings or checking accounts
  • Check if an item has cleared your account or been deposited into your account
  • Change your PIN and/or Password
  • Customize the names of your accounts. (Change auto loan to Mom’s Volkswagen for example)

Change Mailing Address

Change Mailing Address (Click on the gear in upper right corner, then on “Personal Information”)

Pay Bills

  • Click on the “Bill Pay” tab to set up one-time or recurring bill payment:
  • More about Bill Pay

Click on the “Self Service” tab to see your online options.

eStatements

Sign up for eStatements or read about eStatements here

Other Self Service Options

  • Apply for a Loan
  • Alerts – set up text or email alerts for Balance, Transfer, or Bill Pay activity
  • Reorder Checks
  • Stop Payment on a Check

Is it Safe?

Home Banking is private and secure with additional security features by requiring you to select a security image, a password, and 3 challenge questions. These Multi-Factor Authentication procedures are designed to protect you and your on-line experience.

All branches will close Friday, April 19th at 2:00 p.m. in observance of Good Friday. Branches will resume regular hours on Saturday, April 20th.
+