09 May CardValet® – Alerts through the CardValet® app
Tell me more about Alerts through the CardValet® app.
Alert Preferences help to track activity, and they can also serve as an early warning in the case of unauthorized or suspicious transactions. The mobile app that lets you protect your cards against fraud and theft by receiving alerts to ensure your cards are used only by you.
Please know that balance alerts are sent only when the CardValet® app is open or when you tap the Refresh button within the app. For real-time, automatic balance alerts, you can set up alerts from within Home Banking, which is sent by email or text.
P. S. For joint checking account owners, please know that alerts are only sent to the cardholder who set up the alert. The alert does not go to both cardholders.