Whether you have never accessed your account online or login daily, you may be surprised to learn how much you can do with our online banking system, Net Teller Home Banking. Here we explain the login process and the many features of online banking. Click the links for even more ifnormation.
To set up you account online simply visit our website, (firstcastlefcu.org) and click on the online banking button located on the upper left-hand corner of the screen. See picture below:
Next, go to first time user and click the “enroll” button. Your PIN will be the last four digits of your social security number. This is a one-time initial login, and once you are signed in the system will guide you through the process of creating a username, password, and security questions.
Once you are set up in online banking you may…
Sign up free bill pay: Save time and money with our free bill pay service. Click on the “Bill Pay” tab once logged in to your account. Then click on “Merchant Accounts”, and “Add Merchant.” Once you have filled out the merchant information for all of the accounts you want paid through bill pay, click the “Pay Bills” tab, select the merchant name and schedule the payment.
Make A Transfer:
Click on the “Overview” tab, and then click “Schedule a Transfer” and use the dropdown arrows to select the accounts from which you would like to transfer.
Sign up for E-Statements:
From the main screen, click on “Self-Service” and then “E-Statements” to enroll (the screen to enroll in E-Statements appears in a popup, so you may need to temporarily allow pop-ups in order to access it). Once you are enrolled, you will receive email alerts whenever statements are available, and you have the ability to download and print your last six months of statements.
Set up Balance Alerts:
Click “Self Service” tab, and then sign up to receive an email when your balance reaches your designated amount.
You can also order checks, stop a check pay, view account history, and submit a loan application.
We are committed to keeping your personal information private, and our multi-factor authentication process provides the best security for your account. Should you have any questions or experience any problems, please call us at (985) 867-8867.