First Castle Federal Credit Union, now also serving ALL of St. Tammany Parish!
Covington Branch Hours
Lobby: Monday - Friday 8:00 AM - 5:00 PM; Saturday 9:00 AM - 1:00 PM
Drive up: Monday - Friday 7:30 AM - 6:00 PM; Saturday 9:00 AM - 1:00 PM
New Orleans Branch Hours
Monday - Friday 7:30 AM - 3 PM
E-Statements - To enroll or re-enroll to receive estatements please go into NetTeller On Line Banking and click on the estatements tab on the left tool bar (under Account Access). You may only enroll to receive statements for accounts you are primary on or are joint on with full access. To receive your estatement for the current month you must enroll by the day prior to the last day of the month (October 30th for October). Otherwise you will receive a paper statement.
We converted to a new data processing system on October 1, 2008. This conversion will help us give you, our members, the services and products you deserve and want. We believe you will see an immediate upgrade in several services we offer, and this change will also allow us to provide you with the most advanced financial services and products in the marketplace.
There may be a few minor inconveniences along the way, and we apologize now for any trouble this may cause you. However, we believe these inconveniences will be well worth it in the long run.
For more detailed information regarding this conversion please go here.
To log on or enroll into our new NetTeller Home Banking please go here.
Check Images
If you have a share draft account with FCFCU and would like to access images of your cleared checks you must call the credit union to be set up for that. Once you are cleared you may access those checks via this link. This link may be used for any cleared checks up to one year old. Checks cleared from November 1, 2008 and on will be accessed directly in NetTeller.
Your Money is Safe!
Due to the recent problems within the banking and financial industry many of you may be wondering if your money is safe at First Castle FCU. It certainly is! Our Credit Union has been in business for over 74 years, we have a very high capital ratio, and we use very prudent and conservative lending criteria.
For more information on how your accounts are insured through the NCUA please go here. To estimate how much your share insurance is you can go here.
Free On-Line Bill Pay
Want to pay your bills on-line and do it for FREE? If yes we have what you are looking for! Click here for more information on our free on-line bill payment service. For a quick demo click here.
f you are a non-member and would like to submit an application before you join you can do so here.
BEWARE OF PHISHING!
FCFCU WILL NOT solicit personal information from you via email. If you receive an email from someone claiming to be with FCFCU or an entity working with the Credit Union, this may be a phishing scam. Please call us at 504-862-2561 or 985-867-8867 if you have any doubt! To learn more about phishing scams please go here. To report what you believe is a phishing attempt you can email to this address.
Information on obtaining your free credit report.
Important Notice:
To assist members in accessing information not maintained on this site, the Credit Union provides links to other Internet addresses. Be advised that: 1) by clicking on any link to other Internet addresses, you are leaving the Credit Union’s web site; 2) you are linking to an alternate web site not operated by the Credit Union; 3) the Credit Union is not responsible for the content of the alternate web site; 4) the Credit Union does not represent either the third party or the member if the two enter into a transaction; and 5) privacy and security policies may differ from those practiced by the Credit Union.
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